Confirm the right use case
Start with workflow value, owner clarity, baseline evidence, data reality, and risk before building.
Resource Guide
Plan the first 90 days of an AI pilot around the work that determines whether the pilot can create measurable value: scope, owners, baseline metrics, data readiness, governance controls, adoption, and scale, revise, or stop decisions.
Guide Snapshot
This guide is best for executives, operators, product leaders, transformation teams, and implementation owners who need a practical structure for moving from AI idea to measurable pilot decision.
Start with workflow value, owner clarity, baseline evidence, data reality, and risk before building.
Use a bounded pilot to validate data, user behavior, controls, measurement, and adoption support.
Close the pilot with evidence leadership can use to fund, adjust, pause, or sequence implementation.
Roadmap Definition
A 90-day AI pilot roadmap is not just a prototype timeline. It is a short operating plan that connects an AI use case to a real workflow, a business owner, a baseline metric, data requirements, governance controls, adoption support, and a decision gate.
The roadmap should help the team answer one practical question: what must be true before leadership can decide whether this AI pilot should scale, be revised, or stop?
Why Pilots Stall
Most pilot friction comes from operating gaps that appear after enthusiasm, demos, or vendor interest have already created momentum.
The pilot has a technical sponsor but no accountable business owner for adoption, behavior change, or outcome review.
The team cannot compare pilot results against current cycle time, cost, quality, throughput, risk, or adoption.
No one knows who can approve launch, pause work, accept risk, fund scale, or stop the pilot.
Required inputs are unavailable, messy, sensitive, poorly owned, or disconnected from the workflow.
Users are expected to change behavior without training, feedback loops, support, or manager reinforcement.
Security, privacy, vendor, legal, compliance, or human oversight questions appear after build work begins.
Financial assumptions are not tied to a workflow owner, baseline, user behavior, or measurable outcome.
The pilot continues because it exists, not because the evidence justifies the next investment.
30 / 60 / 90 Model
Use the roadmap to sequence work in three phases: diagnosis, build readiness, and pilot decision.
Select the use case, map the workflow, confirm baseline metrics, review data sources, create the pilot charter, screen risk and governance needs, and assign owners.
Configure or prototype the workflow, validate data, test with users, define controls, prepare training, and set up measurement.
Run the pilot, review results, collect user feedback, update the business case, review risk, and decide whether to scale, revise, or stop.
The pilot should end with evidence on value, adoption, quality, risk, effort, and the implementation path required for responsible scale.
Required Workstreams
These workstreams keep the pilot connected to business value, governance, adoption, and a real operating decision.
Define the value hypothesis, decision purpose, and executive sponsor.
Map triggers, users, steps, handoffs, exceptions, review points, and outputs.
Confirm source systems, access, quality, sensitivity, ownership, and retention constraints.
Clarify build, buy, integrate, sandbox, monitoring, support, and environment needs.
Define review requirements, human oversight, data handling, vendor review, and escalation paths.
Plan training, manager reinforcement, feedback, communications, and support.
Connect baseline, target, data source, reporting cadence, and business owner review.
Name who can continue, revise, scale, stop, fund, or accept risk.
Decision Gates
A pilot should not drift after the first release. Leadership should know what evidence will justify continuing the pilot, revising the scope, scaling the workflow, or stopping the effort.
When criteria are unclear, use the AI Pilot Charter Template before launch and the AI Implementation Roadmap Template after the pilot produces evidence.
Common Mistakes
These mistakes make AI pilots harder to measure, govern, adopt, and scale.
Vendor or model capabilities should not replace workflow scope, business ownership, and success criteria.
Risk, data, vendor, and human oversight review should shape the pilot design early.
The pilot needs user behavior change, training, support, and manager reinforcement.
Baseline and target metrics should be defined before the pilot starts.
Pilot Path
Use the roadmap to structure the first 90 days, then design the pilot around owners, workflow baselines, governance controls, adoption, and decision evidence.